Support

Email us

Write to stevenread@me.com. Include the email on the account and what you were trying to do. A screenshot helps.

Sign in

Use the same email on the website and the iPhone app. That is one account. Sign in with Apple, Google, X, or email and password.

If Sign in with Apple asks which email to share, choose the email you already use for ByWhen. A hidden email opens a new empty account.

Delete the account

Open Settings, then Delete account, and type DELETE. This erases the account and the bywhens stored for it. There is no way to get the data back.

Privacy

What we collect and how long we keep it is on the privacy policy.